The Service Edit is a digital marketing consultancy operated by Mel Cox as a sole trader, ABN 88 429 285 575, based in Perth, Western Australia. We provide email marketing, digital audits and website builds for independent hospitality businesses.
If you have questions about this policy, contact us at hello@theserviceedit.com.
We collect personal information only when you provide it directly to us. This includes:
We do not collect sensitive information as defined under the Australian Privacy Act 1988.
We use the information you provide to:
We will never sell your personal information to third parties. We will never share it with anyone other than the service providers listed below who help us operate our business.
We use the following third-party services to operate our website and communications:
Each of these providers has their own privacy policy governing how they handle data.
If you subscribe to our email list via the contact form, the digital health check quiz, or our journal newsletter signup, you will receive occasional emails from us about our services and relevant content for hospitality businesses.
Every marketing email we send includes an unsubscribe link. You can opt out at any time. We will remove you from our list promptly on request.
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification or disclosure. Our website is served over HTTPS. Access to personal information is limited to Mel Cox and the third-party providers listed above.
Under the Australian Privacy Act 1988, you have the right to:
To exercise any of these rights, email us at hello@theserviceedit.com. We will respond within a reasonable time.
Our website does not currently use cookies or analytics tracking beyond what is standard to GitHub Pages hosting. If we introduce analytics tools in future, we will update this policy accordingly.
We may update this privacy policy from time to time. The date at the top of this page reflects when it was last updated. Continued use of our website after any changes constitutes acceptance of the updated policy.
If you have a question or complaint about how we handle your personal information, please contact us at hello@theserviceedit.com. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.